Support
Something not working, a stretch you'd like added, or a question about your subscription? Write to [email protected] — a short description and, if relevant, a screenshot are enough. Please mention your iOS version and iPhone model for bugs.
Frequently asked questions
Where are my routines stored?
On your device only. StretchPrep has no account and no cloud sync — see the Privacy Policy. This also means that deleting the app deletes your routines: use the backup export in Settings before switching phones.
How do I restore my Pro subscription?
On a new device (or after reinstalling), open the paywall and tap Restore purchases. Your subscription is tied to your Apple ID — make sure you're signed in with the same one.
How do I cancel my subscription?
Subscriptions are managed by Apple: Settings → your Apple ID → Subscriptions → StretchPrep. Cancellation takes effect at the end of the current period. Refunds are handled by Apple — see reportaproblem.apple.com.
What does Free include?
The free version lets you build and play up to 3 routines with a partial stretch library. Pro unlocks unlimited routines, the full 151-stretch library, audio preview and the gong.
Is StretchPrep medical advice?
No. StretchPrep is a planning and guidance tool — see our Terms of Use. If you have a medical condition or an injury, consult a qualified health professional before stretching.